- Worth H. Norton
- 738 W Maple Grove Road
- Camano Island, WA 98282
- (360) 387-2216, (425) 308-8940
- e-mail: worth@summitsolutions.org
Objective: Management IT Position that utilizes my computer and programming talents along with my business, managerial and people skills.
Highlights of Qualifications
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Strong PC, Server and Network skills and extensive Microsoft product knowledge. |
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Ability to develop effective and easy to use business database applications. |
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Special talent for problem solving, project planning and successful execution. |
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Experienced manager, effective in developing staff’s skills and independence. |
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Excellent interpersonal skills from strong sales and marketing background. |
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Committed to producing results above and beyond expectations. |
Relevant Experience
Computer Skills
| Developed custom applications and improved existing applications using Access, VB and SQL server. |
| Major application installations have included a permitting program, a business license program, a purchasing and requisitions program and an inventory control program. Each rollout required learning the program functionality, installing, debugging and customizing the program, and training all users. |
| Planned and implemented a network upgrade of six NT servers to 2003 servers with active directory. |
| Network hardware experience includes installing and configuring switches, routers, wireless LAN bridges, VPN and firewall appliances. |
| Developed security plan including layered virus protection and network intrusion protection. |
| Planned, implemented and maintained the City of Snohomish’s first integrated email system. |
| Strong marketing skills combined with Internet development knowledge to create top web sites. |
| Effective at user training and developing general office staff’s computer literacy. |
Management and Supervision
| Exceptional direct supervision skills of all levels of employees including IT, management and sales. |
| Management of IT staff includes mentoring and advanced skills development. |
| Hired and managed two different large production facility staffs that included plant management, quality control, R & D, sales management, phone sales and office personnel. |
| Implemented and supervised a nation-wide system of Regional Sales Managers, Contracted Merchandisers and Broker Representatives. |
| Created positive team environments through use of interactive meetings and training. |
| Experienced at budget development, budget management with strong fiscal control. |
| Trained in negotiating and dealing with contracts, labor unions and hiring practices. |
Project Planning and Development
| Wrote and implemented a complete business plan for a business called Gourmet on the Go that included product development, sales and marketing plan, facility design and procedures. |
| Developed and implemented start-up business plan for Rainier Fresh Cut Foods. |
| Created and successfully executed the first sales and marketing plans for both Draper Valley Farms and for Ocean Bistro frozen dinner entrees. |
Purchasing and Operations
| Proven experience in developing purchasing, inventory and production systems. |
| Excellent employment history of exceeding service level and profitability goals. |
| Designed warehouse, plant and equipment layouts for maximum productivity. |
| Developed cost analysis program for random weight recipe dishes and meat items. |
| Working knowledge of government regulatory agencies such as the USDA. |
Sales and Marketing
| Planned strategies to target and develop new accounts while maintaining profits. |
| Ability to create partnerships with customers to foster growth and product development. |
| Successfully created new product lines and launched then into targeted retailers. |
| Coordinated multimedia ad campaign as part of executing written sales plan. |
Professional Experience
City of Marysville
Information Services Manager January, 2005 to present
Management of all IT and communications for a full service city including a 911 communication center. In the first year; successfully implemented a new VLAN network, VoIP phone system, Novel to Microsoft Active Directory domain migration, enterprise virus and spyware protection, centralized backups, disaster recovery plan, and an equipment replacement funding strategy.
Cities of Snohomish and Lake Stevens
Internal Services Manager March, 2004 to 2005
Management of all IT functions for both cities. Also responsible for fleet management and inventory control for the City of Snohomish. Project Manager for cable franchise negotiations for Lake Stevens, Monroe, Snohomish and Sultan. Supervised five employees including a Programmer and Network Administrator, Help Desk and PC Technician, Intern, Inventory Control Clerk and a Fleet Maintenance Manager.Database Administrator and Web Designer 2000 to 2004
Customized and maintained financial and municipal management program using Access, VBA and SQL Server. Implemented City's Web Site and Email System. Administered NT/ 2003 Server Network with 6 servers. Technical support for East Valley Cable Consortium and Channel 21.
Summit Solutions
Contract Programmer and Business Consultant 1998 to present
Specialized in business and financial applications and database design. Project Manager for Internet banking startup. Created Internet sites for e-commerce and corporate presence. Created and administered office networks and dial-in networks. Designed custom client applications. Clients have included Valley General Hospital, First Heritage Bank, Snohomish Inn, GTE (Verizon), JP Work and Associates, Odom Corporation, Toyer and Associates CPAs, Snohomish County Red Cross, Flannigan-Ewing Real Estate and Stallion Hill Properties.
Aquastar Partners
National Retail Sales Manager for Value Added 1996 to 1998
Created sales and marketing plan for the Ocean Bistro line of seafood ready meals. Developed retail sales presentation and assisted in making all major retail chain sales calls. Aided in the development of new value added seafood products. Hired and supervised Regional Sales Managers. Developed and supervised a nation wide brokerage network. Wrote and produced video training tape for field merchandisers. Developed specialized contact management software.
Draper Valley Farms
General Manager of Further Processed Division 1992 to 1995
Wrote start up business plan for Gourmet On The Go. Created product line, logos, and sales material. Responsible for site selection and design of new processing plant. Worked with USDA on blueprint submission, Quality Control programs, and label approvals. Developed and evaluated production procedures. Hired and supervised managers, sales and office personnel. Maintained budgets and product costing. Designed all computer support programs.Marketing Assistant 1990 to 1992
Worked as sales assistant to VP of Operations. Wrote Draper Valley Farms’ first three sales plans. Developed first two media ad campaigns. Developed computer program to identify projected surpluses.Account Executive 1986 to 1990
Responsible for headquarters sales calls, fostering relationships with store level management, and developing new customers. Created complete point of sale material program. Developed contact management computer program.
Rainier Fresh Cut Foods
President and Part-Owner 1989 to 1990
Created a working partnership with Draper Valley Farms and QFC to develop and sell a line of fresh further processed produce items. Expanded the program to Associated Grocers, Safeway, and Costco. Developed facility and processing procedures. Trained and managed production supervisors. Product line is currently still in production under different trade names.
Associated Grocers
Meat Buyer and Account Representative 1981 to 1986
Experience in purchasing, product selection, inventory control and profitability of fresh, specialty and frozen meat and seafood. Assisted Alaska meat accounts in product selection, procurement, writing ads, coordinating orders and booking shipments.Engineering Intern 1979 to 1981
Productivity analysis, order selection design, inventory control, and equipment management.
Education
University of Washington and Yakima Valley College
Concentration in business, engineering and computer programming. Systems
Analysis Certification from the University of Washington. Student teacher in FORTRAN programming at University of
Washington.
Seminars and Training
Completed Microsoft courses on Windows Architecture for Developers, Windows NT,
Visual Basic, SQL, Access, Visual InterDev, 2003 Server and Exchange Server.
Privately counseled in Employee Relations and Sales Plan Development by an
executive trainer. Other courses include Time Management, Closing Sales,
King TV’s Media Crises Preparedness and Purchasing in the 21st Century with MRP/JIT/TQC.
Community Service
Member of the Everett Community College Curriculum Advisory Board,
Vice President of the Association of Cities and Counties Information Systems, Past President of the Valley General Hospital Foundation,
Past Technology Volunteer
for the Snohomish County Red Cross, Lafayette Scholarship Foundation Secretary
and Past Scholarship Committee Chairman,
Past Master of Lafayette Lodge #241, and Member of the Shrine Hospital Supply
Corp.